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Browse our Customer Testimonials

Please read our customer testimonials below:

Amazing customer service

Really impressed with Sound It Out. I had an issue with postage and they solved it straight away. The best customer service.

Thanks v much and I will buy from you again.

Mark S

Record shopping the way it should be

Very knowledgeable, friendly and accommodating staff, coupled with a fantastic selection of old and new vinyl make Sound It Out a pleasure to visit.



Watched the documentary yesterday.
I take my hat off for you. Your shop is a shimmmering diamond in the midst of cruel dreariness. Keep going!!!
Greetings from Austria.


Thank you

Hello Kelly, just wanted to let you know that the records have been with me for a couple of days now; everything's perfect, in fact all items are much better than expected. So, thumbs up for your honest and accurate grading and hats off to you for the INCREDIBLE packaging. Honestly, in my 22 years of collecting this is one of those rare cases that nothing is left to be desired. I can't thank you enough for everything, especially for accepting my offer on the Entombed record, the sleeve looks like a dead stock copy and the record is so shiny I almost cried!



Tucked away down a side street in Stockton you will find Teesside's last record shop, and what a record shop it is. A treasure trove of new, used and rare vinyl (and a few cds) and if they haven't got what you want, Tom or David will search high and low to try and find it for you. A no pressure friendly environment makes this a truly unique shopping experience. Pop in, have a chat, browse the thousands of albums and even maybe buy that record you never knew you wanted. A fantastic shop, fantastic staff & fantastic stock.

Dan Briggs

A Great shop

A Great shop and a great documentary - Great to see Sound It Out record shop go from strength to strength esp in today's mainstream high street mayhem and recession. Well done guys.


Mr Strutt


Got a little lump in me throat when I read the 'About Us' section.
The shop certainly does feel like my second home, with a mere credit card transaction (or two) standing between the record collection on your shelves and mine. And the new site DOES look very shiny!

Alison Mckenzie