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Privacy Policy

Privacy Policy

This document sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By using our website (“Website” or “site”), you indicate that you accept this Privacy Policy. Please do not use our site if you do not agree to this Privacy Policy.

Sound It Out Records LTD (“we”, “us”) is registered in England and Wales, Company registration number: 8941696. Our registered office is: Biz-Hub, Coxwold Way, Belasis Hall Technology Park, Billingham, England, TS23 4EA

We treat the personal information of site users with the utmost respect and confidentiality and take reasonable steps to ensure that your personal information is stored securely and accurately.

In general, we use the information we collect about you to help our advertisers provide accommodation solutions to users of our site, provide information services to relevant third parties, improve the features and services we offer and support our own marketing and promotion efforts.

By accessing our Website and utilising our services, you acknowledge that you have read understood this Privacy Policy and the information collection and handling practices outlined in it.

We may change this Privacy Policy from time to time so please check back regularly to keep informed of any updates.

We recognise that your privacy is very important to you and that it is your right to control your personal information. We know that providing personal information is an act of trust and we take that trust seriously.

PERSONAL INFORMATION

If you register for any of the Services you will be asked to provide basic personal information. The information is used solely for notifying you of changes or updates to the Website/Services. Sound It Out Records Ltd will not store your credit card or debit card details. We will not sell, rent or otherwise disclose any of your personal information, including your email address, to any third party without your consent unless 1) we are required to by law; or 2) if it is necessary to provide the services.

COMMUNICATIONS FROM US AND MAILING LISTS

To keep our users informed about the operation of our Website/Services, we may send e-mails and announcements to your email address that you have provided to us upon registration. We may also offer options for you to sign up for our mailing lists without having to use any product or service. For additional information and offers, we give you the option of joining our mailing lists and you can unsubscribe at any time. We may also use website cookies to gain information about our visitor demographics and activity and to advertise our content to said visitors, where relevant.

PAYMENT INFORMATION

If you pay Sound It Out Records for the services, your payment information will only be used to check that it is a valid method of payment and to process your payment. No payment information is kept by Sound It Out Records other than to facilitate the provision of services to you.

YOUR RIGHTS

If you are a registered user, you have certain rights under the 1998 Data Protection Act. You have the right to be told what personal information we hold about you on our database. Should you wish to exercise that right, or if you have any questions concerning the pay Sound It Out Records privacy policy, please write to info@sounditoutrecords.co.uk

AGGREGATED INFORMATION

To monitor and improve the performance of our technology, we capture other data such as search criteria, results, downloads and purchases. We also gather information such as date, time, connection speed and IP address of all service users. We keep this information for our internal security audit log, aggregate trend analysis and system administration. We sometimes use third party service providers to help us track the activity and user flows within our service. These third parties may use temporary cookies and/or web beaconing technology to facilitate such tracking. Such tracking would track an individual user’s movements, but the data would not be tracked in a personally identifiable way. Such data would be stored and analysed on an aggregated basis solely for internal analysis by Sound It Out Records to improve the Service.

SECURITY

Sound It Out Records has implemented technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorised access or improper use. We employ SSL encryption to secure your personal data and payment information. We will continue to enhance our security procedures as new technology becomes available. While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

SCOPE

This Privacy Policy describes in detail our policy and practices regarding our collection, use and disclosure of information about you.

We understand that providing information online involves a great deal of trust on your part. We take this trust very seriously and make it a high priority to ensure the security and confidentiality of the personal information you provide to us when you visit our Website or use our services.

WHAT INFORMATION WE WILL COLLECT FROM YOU IN GENERAL:

We receive and store any information you enter on our Website or give us in any other way. This includes information that can be used to identify you as an individual or to contact you directly (“personal information”).

Personal information includes information you provide us such as your first and last name, telephone number, postal and email addresses, username and password, and payment information (such as your credit card number, cardholder name, and card expiration date).

You can choose not to provide this personal information to us, but in general some information about you is required for you to receive relevant offerings from us and our partners and enjoy other benefits of being a user of the Website; or participate in a survey, promotion or contest. In addition, some information is also required for you to ask us a question or initiate other transactions on our site. We also collect and store details of enquiries, transactions, refunds, chargebacks or other claims or events relating to payments.

Other information we may choose to collect may also include details such as your IP address, information identifying your device, and website browsing history to the extent that information is about you.

AUTOMATIC COLLECTION OF INFORMATION

We automatically collect some information from your computer or device when you visit the Website. For example, we will collect session data, including your IP address, web browser software, and referring website. We also may collect information about your online activity, such as items viewed and items added to your basket. One of our goals in collecting this automatic information is to help us understand the interests and preferences of our users and customise your user experience.

COOKIES AND OTHER WEB TECHNOLOGIES

Like many websites, we use “cookies” to enable us to personalise your visits to our site, simplify the signing-in procedure, keep track of your preferences and to track the usage of our Website. Cookies are small pieces of information that are stored in the hard drive of your computer by your browser. Your browser will have the option to prevent websites using cookies (your browser’s help screen or manual will tell you how to do this), but please note that this may reduce the functionality of our site and other websites.

Like all websites, our servers automatically record “log files” containing information about the volume and characteristics of our website traffic e.g. Internet Protocol (IP) address, numbers of pages viewed, length of time spent on site. We use log files to build pictures of how our site is used, which help us to monitor and improve the service. We cannot identify you from your log files alone.

YOU CAN FIND OUT MORE DETAILED INFORMATION OF THE COOKIE POLICY

We allow third parties to collect information about your online activities through cookies and other technologies. The information gathered by these third parties is used to make predictions about your characteristics, interests or preferences and to display advertisements on our sites and across the Internet tailored to your interests.

Please note that we do not have access to or control over cookies or other technologies these third parties may use to collect information about your interests, and the information practices of these third parties are not covered by this Privacy Policy.

HOW WE USE INFORMATION

Sound It Out Records uses the information we collect about you for the following general purposes:

  • to provide you with the products and services you request;
  • to manage your account, including processing payments and item shipment notifications;
  • to communicate with you in general;
  • to respond to your questions and comments;
  • to measure interest in and improve our products, services, and Website;
  • to notify you about special offers and products or services available from us that we think may be of interest to you;
  • to otherwise customise your experience with the Website;
  • to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities;
  • to enforce our Terms of Use;

and as otherwise described to you at the point of collection.

EMAIL COMMUNICATIONS

We want to make it easy for you to take advantage of offers for sale on our Website. One way we do this is by sending you email messages that contain information about your music buying. We believe these email messages will provide you with useful information about record buying offers available through our sites. Please note that you will have the opportunity to choose not to receive these email messages in any such email we send, or you can e-mail us.

Please review “Your rights and choices with respect to the collection and use of your information” section below for more information.

WITH WHOM WE SHARE YOUR INFORMATION

Sound It Out Records may share your information with the following entities:

Payment solution providers such as PayPal (if you use such payment solution providers), whereby you agree that we may share data about you with PayPal/the other provider and vice versa to facilitate or assess your use of the online payment platform or for other internal purposes. Such data may include details of enquiries, transactions, refunds, chargebacks or other claims or events relating to payments.

Please note that these suppliers also may contact you as necessary to obtain additional information about you or your purchase, or for other purposes consistent with the practices described in their privacy policies and terms of use.

Third-party vendors who provide services or functions on our behalf, including business analytics, payment processing, customer service, marketing, public relations, distribution of surveys or promotions, and fraud prevention.

To comply with legitimate and enforceable subpoenas, court orders, or other legal processes; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we reserve the right to raise or waive any legal objection or right available to us.

To investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Sound It Out Records, our customers, or others; and in connection with our General Terms of Use and other agreements.

In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our Website receives or the most search terms on our Site. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.

HOW LONG WE KEEP YOUR INFORMATION FOR

We may retain certain information associated with your use of the Website in our archives, including for analytical purposes as well as for recordkeeping integrity. The periods for which we retain your information depend on the purpose for which we collected it and we use it.

We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements.

Your rights and choices with respect to the collection and use of your information

You can choose not to provide us with your personal information, although it may be needed to take advantage of certain features offered on the Website.

You have the right to ask us what personal information we hold about you by contacting us at the address below (see “Contact Us”), and we may charge a small fee for providing you with this information.

We endeavour to ensure that your personal information is relevant to its intended use, accurate, and complete.

You will be given the opportunity to unsubscribe from promotional messages in any such email we send.

Please note that we may send you other communications, including service announcements, and administrative messages relating to your use of the Website.

HOW WE PROTECT INFORMATION

We are committed to protecting the information we collect. While no website can guarantee security, we have implemented and maintain appropriate physical, administrative, technical, and organisational measures to protect the personal information you provide us against unauthorised or unlawful access, use or disclosure, and against accidental loss, damage, alteration or destruction. For example, only authorised employees are permitted to access personal information, and they only may do so for permitted business functions.

EXTERNAL LINKS

Our Website may include links to third-party websites. If you access other websites from the links provided on our Website, the operators of those websites may collect information from you which will be used by them in accordance with their Privacy Policy, which may differ from our Privacy Policy. We recommend that you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

CHANGES TO THIS PRIVACY POLICY

Sound It Out Records may change or modify this Privacy Policy in the future. We will note the date that revisions were last made to this Privacy Policy at the bottom of this page, and any revisions will take effect upon posting. We encourage you to check this Privacy Policy from time to time to review the most current version.

HOW CAN YOU CONTACT US

If you have questions about this Privacy Policy, please contact us: info@sounditoutrecords.co.uk

COOKIES

Sound It Out Records uses cookies. Cookies are small text files, typically containing letters and numbers, which are downloaded onto your computer, smartphone or tablet device by websites that you visit. Cookies are widely used to make websites work or operate more efficiently. You can distinguish among so-called “Session Cookies”, stored in the working memory (RAM), or so-called “Permanent Cookies” stored on the hard drive of your computer. Both types of cookies are used to recognise your browser when you access the Sound It Out Records services again. We also use cookies to improve our services, make our website user-friendly, effective and as safe as possible and to give you a better user experience. The following information is gathered, stored and processed using our cookies: Referrer-URL; anonymised IP address; date of the server inquiry; technical information regarding the OS; and browser and possible plug-ins of your device.

If you do not wish to enable cookies, you will still be able to browse our website. You can configure your browser so that it does not accept cookies, or so that you will be informed on every occasion a website wishes to store a cookie on your computer. It is also possible to erase any already existing cookies stored by your browser.

USE OF GOOGLE ANALYTICS CONVERSION-TRACKING

This website utilizes the online advertising program “Google AdWords” and the conversion tracking within the framework of Google AdWords. The conversion tracking cookie is set on the user’s browser if he clicks on an ad delivered by Google. Cookies are small text files, which the internet browser places on your browser. These cookies lose their validity after 30 days. They are not used to acquire personal identification data. If the user visits a certain page of this website and if the cookie has not yet expired, Google and we will be able to tell that the user clicked on the ad and was forwarded to this page. Each Google AdWords client gets a different cookie. Thus, cookies cannot be tracked via the website of AdWords clients. The information collected by the conversion cookies are used to provide aggregate conversion statistics to AdWords clients who have opted-in for conversion tracking. Clients are informed about the total number of users who clicked on the ad and were forwarded to a conversion tracking tag page. However, they do not get any information enabling them to identify users personally.

If you do not want to participate in the tracking program, you can refuse the use of this program by easily deactivating the google conversion-tracking cookie via your internet browser through the user settings. In this case, you will not be included in the conversion tracking statistics. Further information concerning Google data privacy can be found at http://www.google.de/policies/privacy/

WEB ANALYSIS SERVICES

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called Cookies, text files which are stored on your computer and which enable you to conduct an analysis of the use of the website. The information generated by the cookies about your use of the website will normally be transmitted to a server in the US, where it is stored. In the case of activating an IP anonymiser for this website, your IP address will, however, be abbreviated by Google within the member states of the European Union or within other member states to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be transmitted to a server in the US, where it is abbreviated. On behalf of the website operator, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide further services connected to the website use and the internet use for the benefit of the website operator. The IP address transmitted by your browser in the context of Google Analytics will not be linked to other data retrieved by Google. You may prevent the storage of cookies by making the appropriate settings in your browser. However, we should point out that in that case, you might not be able to use the full functionality of this website. You may permanently refuse Google to collect data generated by cookies regarding the use of the website (including your IP address) and to process them by downloading and installing the browser plugin available under the following link https://tools.google.com/dlpage/gaoptout?hl=en

As an alternative to the browser plugin or for browsers regarding mobile devices, please click on the following link in order to set an opt-out cookie, which disables Google Analytics to collect data on this website in the future (this opt-out cookie only functions for this browser and this domain. If you delete your cookies on this browser, you have to click again on this link: https://tools.google.com/dlpage/gaoptout?hl=en

May 2018